Make-up requests must be submitted no less than 24hrs prior to your child’s scheduled class. Make-ups for any requests received within 24 hours are not guaranteed to be honored, and we will not process any refund requests for missed classes. Make-up requests are limited to two classes per calendar month.
NOTE: If your child will be missing more than 2 weeks we recommend that you submit a ‘Request to Hold Membership‘ instead. Requests to hold a membership must be received 5 business days before your forthcoming scheduled renewal date.